Boston’s Truck and Trailer Repair Shop
Privacy Policy
This policy explains what information we collect, how we use it, and the choices you have when you contact us or use our website.
Your information, handled responsibly
What we collect & why
We collect only what we need to respond to requests, schedule service, and improve our site experience.
Information you provide
When you call, email, or submit a form, you may share your name, phone number, email, company name, vehicle details, and the issue you’re experiencing.
Information collected automatically
Like most websites, we may collect basic usage data (such as pages viewed, device/browser type, and approximate location) to understand site performance and prevent abuse.
Privacy details
Common questions about how we handle information from website visitors and customers.
How do you use my information?
We use it to respond to your request, provide estimates, schedule repairs, deliver roadside support, and communicate about service updates.
Do you sell my personal information?
No. We do not sell personal information.
Do you share information with third parties?
We may share limited information with service providers that help us operate our website, communications, or business systems (for example, hosting, analytics, or email). They are permitted to use it only to provide services to us.
Do you use cookies?
Our site may use cookies or similar technologies for basic functionality, analytics, and security. You can control cookies through your browser settings.
How long do you keep information?
We keep information only as long as needed for the purposes described above, to maintain business records, and to comply with legal obligations.
How can I request access or deletion?
Contact us and we’ll help with reasonable requests, subject to verification and any legal requirements to retain certain records.